/ marketing

Email and marketing automation

Email (Klaviyo, Brevo, ActiveCampaign), retargeting and CDP setup. Welcome, cart abandonment, post-purchase and win-back campaigns segmented on behavior.

Email and marketing automation are the most profitable channels in e-commerce — 40:1 ROI is not unusual. But only when set up properly: real segmentation, the right triggers, copy that matches the customer's stage. We build automation flows that take work off the marketing team — customers get the right email at the right time, no "newsletter every Monday" approach.

What we deliver

  • Welcome series (3–5 emails) for new subscribers
  • Cart abandonment flow with the right timing and incentive logic
  • Post-purchase series — review request, cross-sell, education
  • Win-back for customers who have stopped buying
  • Browse abandonment — retargeting browsers who did not buy
  • Behavior-based segmentation (RFM, lifetime value, interest category)
  • Shopware/Shopify catalog integration for personalization

When to call us

  • You have an email list but only use it for "Monday newsletter"
  • Cart abandonment is one generic email with no contextual logic
  • The CRM has data not connected to the email tool
  • Marketing spends hours manually sending targeted campaigns

How we work

Audit of the current email setup → segment and flow architecture → first 3 flows live (welcome, cart, post-purchase) → continuous subject-line and creative testing → expansion to advanced flows (win-back, predictive).

Tech stack

  • Klaviyo
  • Brevo
  • ActiveCampaign
  • Mailchimp
  • Segment
  • RudderStack

Frequently asked questions

Klaviyo for e-commerce focused on growth (Shopify, Shopware) — better segmentation and predictive analytics. Brevo (ex Sendinblue) for projects with limited budget or EU-hosting requirements. ActiveCampaign for B2B with complex sales flows.

Got a complex software challenge?

We specialize in projects other agencies turn down. Send a brief — we reply within 24 hours.